Automate Customer Contact in Automotive Retail and make it Hyper-Personal with AutoChat - AutoChat: Revolutionising Retail Conversations

Automate Customer Contact in Automotive Retail
and make it Hyper-Personal with AutoChat

for better results with less manual effort

  • 20%
    More leads
  • 200x
    Faster response
  • 30%
    Less telephone traffic

Sound Familiar?

  • Increasing Competition
  • High Staffing Costs
  • Changing Customer Expectations
  • Limited Digital Capabilities
  • Challenges in Lead Management
  • Regulatory Compliance
  • Pressure on Workshop Volume due to Electrification
  • Pressure on Sales due to Decreasing Margins on Cars

Save time

Frequently asked questions can be answered automatically

Personalized responses

AutoChat responds to customer preference

Enhance Your Automotive Business with AutoChat’s Powerful and Customizable Features

Three value aspects:
  • Trainable AI Assistant

    Train AutoChat’s AI assistant to respond specifically to your business needs, making it increasingly intelligent and aligned with your operational style.
  • Fully Customizable to Your Brand

    Tailor AutoChat to match your brand style for a consistent brand experience.
  • Dealership Dashboard

    Manage and optimize customer interactions with an intuitive and insightful dashboard.

What our customers say

We’re excited about the interactive experience for customers without static forms. Conversations are also neatly recorded in our lead management system, which also works very well.

Lars Welbers | Marketing Manager, Autogroup Ursem Barten

AUTOCHAT IS TRUSTED BY +900 LOCATIONS IN 🇧🇪 🇳🇱 AND 🇬🇧

Invest in the future of your customer service.

Transform your customer communication
with AutoChat.

All-inclusive subscription.

£500 per organisation per month, including two profit centers. Additional profit centers? Just £250 each per month for expansion throughout your entire organisation.
  • Personalised AI assistant

    AI assistant that fits your business

  • All inclusive

    All options, with us no hidden costs.

  • 24/7 customer service

    AutoChat provides car dealership customers with 24/7 access to support and answers to their questions. This ensures fast and reliable customer service, regardless of the time of day.

  • Connected to your systems

Frequently Asked Questions

Here you can find a couple of frequently asked questions. You can also ask your question via the chat bubble at the bottom right.
  • Can AutoChat be integrated with our existing website platform?
    Yes, AutoChat integrates with most existing website platforms. Our technical team will work with your web developers to seamlessly integrate the chat functionality so that your customers have direct access to AutoChat on your website.
  • Can AutoChat be integrated with our workshop scheduling system?
    Yes, AutoChat integrates with your workshop scheduling system. This allows customers to immediately schedule appointments that are automatically included in the available time slots in your scheduling system. This ensures seamless and efficient workshop planning.
  • How does AutoChat work?
    AutoChat is an automated chat system that integrates into your website. It uses artificial intelligence (AI) and natural language processing (NLP) to enable interactive chat sessions with your customers. It answers questions, provides information about maintenance services and helps customers schedule appointments.
  • How can AutoChat help us generate leads and increase sales?
    AutoChat can help generate leads by directly engaging potential customers and providing them with fast and reliable information. It provides a personalized and interactive experience, which increases the likelihood that customers will show interest in your services and make a purchase. In addition, AutoChat can capture data from potential customers so you can do targeted follow-ups and increase the likelihood of conversion.
  • Is AutoChat customizable to our specific needs?
    Yes, AutoChat can be customized to your specific needs. We understand that every car company is unique and has its own processes and procedures. Our team will work with you to tailor AutoChat and ensure it aligns with your corporate identity and requirements.
  • Is it an annual contract?
    We only bill once a year. At the beginning of January you will receive an invoice for the whole year. The rest of the year you can expect service and we are focused on delivering added value that should be many times higher than your investment. If you start up during the year, you will receive a pro-rata invoice for the rest of the year. If you inform us before the end of the year that you wish to terminate the subscription, we will not send you a new invoice for the new year and will deactivate your AutoChat account on 1 January.
  • What support and training are provided for AutoChat?
    We provide extensive support and training for AutoChat. Our team will guide you through the implementation process and provide you with the necessary training to effectively manage the system. We also provide ongoing technical support and updates to keep AutoChat performing at its best.
  • What types of questions can AutoChat answer?
    AutoChat is able to answer a wide variety of questions related to your car business. This includes questions about maintenance services, prices, vehicle availability, hours of operation, and more. Our system is designed to understand the context of the questions and provide the correct answers based on the information available.