How AutoChat saves you time

In the fast-paced world of automotive sales, every second counts. The ability to engage with potential customers quickly and efficiently can make the difference between closing a deal and losing one. Enter AutoChat, a cutting-edge AI tool designed to streamline communication for dealerships. But with any new technology comes the inevitable question: “How much time will this take?”. In this article, we’ll answer that question by breaking down the key time commitments involved in using AutoChat.

Getting your team up to speed in record time

When adopting new technology, the first concern is often the training required. However, with AutoChat, this worry is kept to a minimum. Your employees don’t need to become AI experts to use the system. In fact, AutoChat is designed to run autonomously, meaning the only task your staff might occasionally need to perform is monitoring chats through the dashboard.

Typically, one person may be assigned to this role, but even this is optional. AutoChat is equipped to handle most situations independently, stepping in to adjust as needed. 

When improvements are identified, AutoChat updates these across the platform for all users, so there is no need to take the system offline or manually implement changes.

For the few updates that do occur, such as new features or bug fixes, clients are notified through release notes. Overall, the training time for AutoChat is minimal, letting your team focus on what they do best – selling cars.

AutoChat’s smooth ride – Minimal maintenance, maximum efficiency

One of the standout features of AutoChat is its minimal maintenance requirements. Unlike traditional systems that may require regular check-ins and adjustments, AutoChat takes care of its own maintenance. It operates continuously, maintaining itself, optimising performance, and rolling out new features without causing any downtime.

For those who are concerned about system reliability, AutoChat provides a status page where you can check for any downtime or ongoing issues. However, thanks to the system’s robust design, customers are unlikely to notice any interruptions in service. You can check AutoChat’s current uptime status here. 

Shifting gears to efficiency

Time is money, especially in sales. So, how much time can AutoChat save you? The answer varies depending on your specific situation, but the savings can be substantial. For example, one of AutoChat’s users reported saving 6,000 hours per year. That is a significant amount of time that can be redirected towards other crucial tasks.[LF1] [MM2] 

Dealerships often express a desire to reduce the amount of time spent on, for example phone calls, but many don’t realise how much time is currently being used. With AutoChat, those hours can be dramatically reduced. The system is designed to be highly responsive and is continuously evolving to include features that might even reduce outbound contact needs in the future. You can check our roadmap to explore our future developments and enhancements.

How much daily attention does AutoChat need?

You might be wondering how much time you need to dedicate to AutoChat on a daily basis. The answer is reassuringly simple, none. AutoChat functions automatically, managing interactions without the need for constant human oversight.

If you prefer, you can monitor the system, but it’s not a requirement. After the initial live phase, there’s a short hypercare period where minor issues are addressed, but beyond that, the system largely runs on its own. Improvements and feedback are welcomed and followed up but your team can be as hands-off as they wish.

The fast lane to implementation

Implementing a new system can often be a time-consuming process, but with AutoChat, it’s streamlined. The initial setup involves integrating the system with your current tools, such as your inventory and service planning systems. This process is automated, requiring minimal manual input.

For a detailed breakdown of the implementation process and timeframes, we recommend checking out our dedicated article on the topic: “How long does it take to implement AutoChat?”

Tuning and tweaking

One of AutoChat’s strongest features is its flexibility. The system is designed to be pro-active, making adjustments and optimisations based on user interactions. When a context needs to be changed, this is done in consultation with the client, ensuring that AutoChat always aligns with your business needs.

Feedback is taken seriously, and any needed adjustments to the platform are made quickly. Additionally, new features are released automatically, and clients can follow the development roadmap to stay updated on future improvements.

No speed bumps: rapid problem resolution[MS3] 

Problems are rare with AutoChat, but should any arise, they are dealt with quickly . The system is monitored daily, and any issues are usually addressed the same day. 

There is always someone on hand as a single point of contact (SPOC) to ensure that any reported issues are handled promptly. For peace of mind, you can also check AutoChat’s uptime and performance history on the status page.

See results with AutoChat right from the start

The most rewarding aspect of implementing AutoChat is seeing the results. The impact is immediate, higher conversion rates, more efficient communication, and ultimately, more sales. AutoChat begins working for you from day one, freeing up your team’s time and driving your business forward.

Cruise control for your dealership’s success

AutoChat is designed to save you time at every stage, from implementation to daily use. With minimal training, low maintenance, and significant time savings, this AI tool allows your team to focus on what matters most:engaging with customers and closing sales.

If you’re ready to experience the time-saving benefits of AutoChat, get in touch with our team today and see how we can streamline your dealership’s communication.